Reference

How run567 Handles Your Personal Data

At run567, we collect only what we need to operate your account securely, process deposits via UPI, Paytm or PhonePe, and keep your session safe.

Encrypted account storageUPI & Paytm transaction data protectedRight to access your dataClear data-retention periodsDedicated privacy contact
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run567 How run567 Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

If you want to access, correct or delete data we hold about you, our privacy team handles these requests within seven working days.

Privacy Email Send your data-access or deletion request to our dedicated privacy address. We acknowledge receipt within 24 hours and resolve straightforward requests within seven working days.
Live Chat Start a live-chat session from your account dashboard. Our support agents are available around the clock and can escalate privacy queries to the data team instantly.
In-App Request Form Log in to your run567 account, go to Settings, and submit a privacy request form. Your submission is automatically tagged to your account so no extra verification is needed.
DATA HANDLING STANDARDS

Six Ways We Protect Your Privacy

run567 applies a layered approach to data protection — from the moment you enter a UPI PIN to the point your withdrawal lands in your Paytm wallet.

End-to-End Encryption

All data in transit between your device and our servers uses TLS 1.3 encryption.

Cookie Controls

We use strictly necessary cookies to keep your session active and analytical cookies to improve page performance.

Account Security Layers

Two-factor authentication is available on every account.

Data Retention Schedule

Transaction records are held for the period required under applicable Indian financial regulations.

Third-Party Limits

We share data only with processors who need it — PhonePe, Paytm, UPI rails — and only the fields they…

Your Right to Correct Data

If your name, mobile number or email on file is incorrect, you can update it in the Account Settings page…

Answers to Your Most Common Privacy Questions

These questions cover the situations we hear about most — from understanding what data we hold to knowing how to request its deletion. If your question is not answered here, our privacy team is reachable via the contact paths listed above.

We collect your name, email, mobile number and payment identifiers such as your UPI handle or Paytm-linked number. We also log device and session data automatically to protect against unauthorised access and fraud.

Payment identifiers are stored in encrypted form and accessed only when a transaction is being processed or reviewed for fraud. We do not store full card numbers; UPI strings are tokenised before logging.

Yes. Submit a data-access request via email or the in-app form. We will compile a readable summary of your account data and send it to your registered email within seven working days of verification.

Go to Settings and select Account Closure, or email the privacy team directly. We delete profile data within 30 days. Transaction records may be retained longer if Indian financial regulations require it.

No. We do not sell, rent or share your browsing behaviour or game activity with advertisers. Data shared externally goes only to payment processors — PhonePe, Paytm, UPI providers — and only the fields they need.

We use strictly necessary cookies for session management and optional analytics cookies to improve site performance. You can accept or decline non-essential cookies from the banner on your first visit, or update preferences in Settings.

This policy applies to all accounts where access is permitted under local law. Eligibility to hold an account depends on the regulations in your state or region. Where local law permits access, all protections described here are in force.

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